TRSA’s Joseph Ricci talked about Covid-19 and hygiene in our CX Week webinar
Viruses are tough little things – they can remain active in fabrics 12-72 hours and can be transmitted to people through textiles. They are most effectively killed when textiles are washed in commercial laundries, by the professionals of the hygiene washing process.
In our CX Week Webinar, we heard and interesting presentation from President and CEO of TRSA, Joseph Ricci about how demand for hygiene and reusable textiles have increased because of the Covid-19 pandemic.
He pointed out that the dependency on disposable products in health care during the pandemic turned out to be a challenge. There were pictures of healthcare professionals wearing trash bags and dish washing gloves because the supply chain could not answer the high demand. He spoke about the importance of rotating inventory of reusable products that can offset such shortages during pandemics.
He explained how hygiene and sustainability are not only driven by industry regulation, by compliance and liability, but by increasing demand from customers, end-users and consumers. The demand does not come only from hygiene-sensitive industries such as the healthcare industry, but cleanliness has also risen to the top of consumer demand in industries like the hotel and catering business.
See Joseph Ricci’s full presentation in the recording.