Lindström Bulgaria won the Forbes Business Awards in the services category. The competition’s main purpose is to distinguish the most successful companies and best business practices from the past year by sharing inspiring stories from the forerunner companies, – and to encourage people to pursue their dreams. The competition was held in the Hyatt Regency hotel on 28th April 2021 in Sofia, Bulgaria.
The Award categories are Information technology, Production, Trade, Services, and Finance. This year Lindström Bulgaria was taking part in the services category together with SoftUni and Capital Health Holding. For the year 2021, there were 159 businesses taking part in the Award.
Lindström Bulgaria shows its passion
Winning the award in the services category means a lot to Lindström Bulgaria. It ensures that we are on the right path for providing better services to our customers. Everything we do, we do for the good of our customers. We measure the customer experience constantly in our company that helps us to improve our business. Customers can also share their ideas on Lindström Lounge that is a new way of working with our customers.
Lindström Bulgaria has shown its best when measuring the customer experience, and for three years a row they have been number one when compared to other Lindström countries. For 2020 the customer experience index rate was 9.29.
“It was exciting to take part in the competition and waiting for the results! I’m truly happy to share the great news with everybody and proud of my colleagues who are committed to developing our services constantly”, says Margarita Georgieva, Manager Demand Generation SEE & Customer Service Manager, Lindström Bulgaria.
Ventzislav Boyadjiev, Managing Director of Lindström Bulgaria, has been leading the company already for 12 years and considers this award as a dream come true. “Winning the Award feels excellent and shows how passionate people work in our company. We all share the same values and are always concentrating to make our best as a team. Now we are ready to climb to the next peak and show our passion for the industry”, says Ventzislav.
“The name of Forbes has always been associated with success and wealth. Well, in Lindström we are both – successful and rich. Successful with many satisfied customers we serve and rich with our team members who work dedicatedly and enthusiastically” said Ventzislav at his award receiving speech.
Committed to raising the bar on the textile industry
At Lindström, we have a 170-year history where business development is at heart. We work close to our customers and listen to them carefully. This allows us to develop the services against real needs and guarantee the customer experience. One of the main focus points is to raise the bar for sustainability in the textile industry. We are committed to our goal that is to have 100 % recyclability for the textiles.
Photo credit: Forbes Bulgaria
